Información de contacto
We're a small team and we read every message. Whatever the issue is, email us — we'd much rather fix it than have you sitting on a problem.
We respond to all messages within 1–2 business days, Monday through Friday. Messages sent on weekends or U.S. federal holidays are answered the next business day.
Support Hours
Monday – Friday, 10am-10pm, PST Closed weekends and U.S. federal holidays.
Mailing Address
SEESE 8506 Madison Ave, Suite A, PMB 1010 Fair Oaks, CA 95628 United States
Please do not ship returns to this address. It is a mailing address, not a returns facility, and packages sent here without authorization cannot be received, processed, or refunded. If your order qualifies for a return, we will email you specific return instructions and a prepaid label. See our Refund & Returns Policy.
What to Include
To help us resolve your issue on the first reply, please include:
- Your order number (found in your confirmation email)
- The email address used to place the order
- A clear description of the issue
- For damaged, defective, or incorrect items: photos or a short video of the item, plus a photo of the shipping label and packaging